We're here to help! Get in touch with us for any questions or issues.
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM AEST
We typically respond within 2-4 hours during business hours, and within 24 hours on weekends.
If you haven't received your PPSR certificate:
Still missing? Email us with your order number.
PPSR certificates are typically delivered within a few hours during business hours. Maximum delivery time is 24 hours.
Refunds are available if we cannot process your check or if you made an error within 24 hours. See our Terms of Service for full details.
Contact us immediately at carverifyau@gmail.com with your order number and correct details. If we haven't processed it yet, we can update it for free.
Our PPSR certificate includes: finance owing status, write-off history, stolen vehicle check, and registration encumbrances.
Yes! All payments are processed through Stripe with bank-level encryption. We never store your credit card details.
Yes! Each vehicle check is $14.99. Simply submit a new check for each vehicle you want to verify.
Still have questions? Email us at carverifyau@gmail.com and we'll help you out!
Send us an email and we'll get back to you as soon as possible. We're here to ensure your vehicle check experience is smooth and hassle-free.
Email Support Team